The librarians at Collins Library welcome your questions about using RefWorks, just ask!
You also have access to the ProQuest RefWorks Support Team for technical questions:
Submit a question or chat with an agent or telephone them: +1- 800-889-3358
Their support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the RefWorks Support Pages are available at any time.
Getting Started
Importing & managing you references
Editing and Writing your Paper
Advanced features & Tools
This four-video playlist will guide you through some advanced RefWorks features: editing citation styles, collaboration & Projects