Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.


A guide to getting started with and using the New RefWorks

Need Help?

The librarians at Collins Library welcome your questions about using RefWorks, just ask!

You also have access to the ProQuest RefWorks Support Team for technical questions:

Submit a question or chat with an agent or telephone them: +1- 800-889-3358

Their support hours are:

Monday – Friday: 8:00 am – 9:00 pm Eastern Time

In addition, the RefWorks Support Pages are available at any time.


Creating an Account

Current University of Puget Sound students, faculty and staff may set up a RefWorks account.  You will have access to your account for so long as Collins Library maintains its subscription, including after graduation.  Your RefWorks account includes 10GB of document storage, unlimited sharing inside and outside the institution, easy institution-wide sharing, phone and email tech support, training and more.

To create a RefWorks account:

  1. Go to and click the “sign up” link.
  2. Fill in your information, making sure to use your University of Puget Sound email address (you can’t sign up with,, etc.).  Using your institutional email address will help RefWorks know that you are entitled to an institutional account (with all the benefits mentioned above!).

Once you activate your account (you'll receive an email with a link to complete the registration process), you’ll get access immediately and can get started managing your research!


Still Using Legacy RefWorks?

Still using the legacy RefWorks program? 

Go to "Migrating to New RefWorks" for more information on importing references and styles into New RefWorks.