Citations are key to participating in the scholarly community. They are a way to converse with other scholars, but they also:
Consult Citation Tools to learn more about different citation styles. Collins Library also supports two knowledge management tools: RefWorks and Zotero.
Online concept mapping tools can be useful at many stages of the research process:
Coggle is one of the more versatile free online concept mapping tools.
Milanote also offers a free version and is especially good for concept-mapping notes.