The librarians at Collins Library welcome your questions about using RefWorks, just ask!
You also have access to the ProQuest RefWorks Support Team for technical questions:
Submit a question or chat with an agent or telephone them: +1- 800-889-3358
Their support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the RefWorks Support Pages are available at any time.
These are the how to guides to the main Refworks features. You can also find them in the Refworks Customer Resources Page:
Welcome to RefWorks!
Refworks is a web-based reference management service that allows you to import references from online databases and other various sources. You can use these references in writing papers and automatically format the paper and the bibliography in seconds.
RefWorks offers a way to collect, manage and organize research papers and documents. You can read, annotate, organize, and cite your research as well as collaborate with friends and colleagues by sharing collections.
RefWorks’ drag and drop capability along with its smart document recognition makes it easy and fast to upload documents and bibliographic metadata into your library and the Save to RefWorks feature allows you to capture research from websites with the click of a button. From simple bibliographies to papers formatted with in-text citations or footnotes, RefWorks handles it all.
This four-video playlist will guide you through some advanced RefWorks features: editing citation styles, collaboration & Projects
