It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
Collins librarians offer support for two knowledge management tools--RefWorks and Zotero. Each has its strengths and its quirks, and it's ultimately up to you to decide if or which one may work for you.
Questions to ask yourself:
Do I tend to work primarily with one device, such as my own laptop, or do I use different devices, such as computers in the library Learning Commons or other university computer labs?
Do I want to use a knowledge management tool primarily to keep track of the bibliographic information for all of my sources, or do I also want to use the tool for note-taking?
The research process is just that: a process. A good researcher isn't someone that puts the right words in the search box the first time, it's someone who uses each search to improve the next one. By being aware that you'll circle back and perform tasks more than once, use more than one tool, and look at more resources than you actually use, you'll be better equipped to plan how long your research takes and pick the best sources. Remember to use the citations of a good source to find more sources, as if you were building a chain.
Concept mapping is a very effective way to develop and focus your research project. You can just use paper and pencil, or try out an online mapping tool like Coggle.