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SUMMER 2021 Hybrid Access to Library Services & Resources: Quick Help

Whether you're here on campus or studying remotely, you still have access to library resources and services!

For Summer 2021, Collins Library is offering a hybrid approach to services, and this guide provides an overview.

All students have access to the following:

  • Virtual research assistance via appointment and email with Collins Library liaison librarians.
  • Online Resources:  Collins Library provides access to hundreds of thousands of online articles, books, and reference resources.  Electronic resources can be accessed via Primo and our nearly 300 databases, with guidance provided through our many subject and course research guides
  • Ability to request, via Primo, scans of print materials owned by Collins Library, within the limits of copyright law.

Students who are on campus may additionally:

  • Study in selected areas of the library whenever the library is open.
  • Request print books and media in the Collins collection or in SUMMIT, via PRIMO, for pick up in the library lobby. (Book stacks remain closed to non-staff for reasons of health and safety during the pandemic.)

Please explore this guide to find out more information about all of the above, and remember, if you have a library-related question, please send it!


Six Ways to Get Help with Your Research!

Collins Library offers several ways to get research help, depending on your needs.

  1. Schedule a research consultation with a Collins liaison librarian.
    You can find the liaison librarian for your course or subject area on our appointment page
    Best for:  In-depth, customized assistance with any stage of the research process.

  2. Drop by during Collins Office Hours, Monday through Friday, 11:00 am to 5:00 pm. 
    At least one librarian will be available during Collins Office Hours; no appointment needed.
    Best for: Drop-in questions 

  3. Work with a Peer Research Advisor.
    The peer research advisors offer appointments and drop-in hours in Library 118 during the fall and spring semesters. 
     Best for:  students in the Seminars in Scholarly Inquiry and other introductory courses.

  4. Consult the online research guides.
    Best for: course- or subject-specific suggestions for research resources and strategies.

  5. Contact the Ask a Librarian 24/7 chat service.
    Staffed with library professionals from around the country, this service provides basic support and assistance.
    Collins librarians follow up with students to make sure their research needs are fully addressed.
    Best for:  Brief or general questions needing a quick response or at hours when Collins librarians are not available.

  6. Email for help with using the collections of Archives & Special Collections at Collins Library.

  7. Not sure who to contact?  Email and your query will be directed to the most appropriate library staff member for a response.

Off Campus Access to Resources -- Troubleshooting

The library's online resources (databases, journals, books, streaming media) are available wherever you have access to the internet.  Remember to always go through the library's web site! You will be prompted for your Puget Sound username and password to gain access. Read more about Off Campus Access.

Problems Accessing Databases?

Please contact with a description of the problem (screen shots help!) and a staff member will respond as soon as possible.

Problems with Your Password?

Please contact the Technology Service Desk for assistance.

This page is maintained by the public services staff of Collins Library.  Questions about content can be directed to the general reference email or specifically to Peggy Burge, Associate Director for Public Services.